PASSAGE FORTY-FOUR Conflict resolution
1.Two friends have an argument that breaks up their friendship forever, even though neither one can remember how the whole thing got started. 2.Such sad events happen over and over in high schools across the country. In fact, according to an official report on youth violence. 3.“In our country today, the greatest threat to the lives of children and adolescents is not disease or starvation or abandonment, but the terrible reality of violence”. 4.Given that this is the ease, why aren’t students taught to manage conflict the way they are taught to solve math problems, drive cars, or stay physically fit? 5.First of all, students need to realize that conflict is unavoidable. A report on violence among middle school and high school students indicates that most violent incidents between students begin with a relatively minor insult. 6.For example, a fight could start over the fact that one student eats a peanut butter sandwich each lunchtime. 7.Laughter over the sandwich can lead to insults, which in turn can lead to violence. The problem isn’t in the sandwich, but in the way students deal with the conflict. 8.Once students recognize that conflict is unavoidable, they can practice the golden rule of conflict resolution: stay calm. 9.Once the student feels calmer, he or she should choose words that will calm the other person down as well Rude words, name-calling, and accusations only add fuel to the emotional fire. 10.On the other hand, soft words spoken at a normal sound level can put out the fire before it explodes out of control. 11.After both sides have calmed down, they can use another key strategy for conflict resolution: listening. 12.Listening allows the two sides to understand each other. One person should describe his or her side, and the other person should listen without interrupting. 13.Afterward, the listener can ask non-threatening questions to clarify the speaker’s position. Then the two people should change roles. 14.Finally, students need to consider what they are hearing. This doesn’t mean trying to figure out what’s wrong with the other person. 15.It means understanding what the real issue is and what both sides are trying to accomplish. 16.For example, a shouting match over a peanut butter sandwich might happen because one person thinks the other person is unwilling to try new things. 17.Students need to ask themselves questions such as these: How did this start? What do I really want? 18.What am I afraid of? As the issue becomes clearer, the conflict often simply becomes smaller. Even if it doesn’t, careful thought helps both sides figure out a mutual solution. 19.There will always be conflict in schools, but that doesn’t mean there needs to be violence. 20.After students in Atlanta started a conflict resolution program, according to Educators for Social Responsibility, “64 percent of the teachers reported less physical violence in the classroom; 75 percent of the teachers reported an increase in student co-operation; and 92 percent of the students felt better about themselves’. 21.Learning to resolve conflicts can help students deal with friends, teachers, parents, bosses, and coworkers. In that way, conflict resolution is a basic life skill that should be taught in schools across the country.
第四十四篇 解决冲突
1.两个朋友发生了一场争吵,永远地断送了他们的友谊,尽管他们都不记得整个事情是如何开始的。 2.这样的悲惨事件在全国各地的高中不断发生。事实上,根据一份关于青少年暴力的官方报告。 3."今天在我国,对儿童和青少年生命的最大威胁不是疾病、饥饿或遗弃,而是暴力的可怕现实"。 4.既然这很容易,为什么不像教学生解决数学问题、开车或保持身体健康那样教他们如何处理冲突呢? 5.首先,学生需要意识到冲突是不可避免的。一份关于初高中学生暴力的报告表明,大多数学生之间的暴力事件都是从相对较小的侮辱开始的。 6.例如,一场争吵可能起因于一个学生每天午餐吃花生酱三明治。 7.吃三明治时的笑声可能导致辱骂,进而导致暴力。问题不在于三明治,而在于学生处理冲突的方式。 8.一旦学生认识到冲突是不可避免的,他们就可以实践解决冲突的黄金法则:保持冷静。 9.一旦学生平静下来,他或她应该选择能让对方也平静下来的话。粗鲁的话、辱骂和指责只会给情绪火上浇油。 10.另一方面,在正常音量下轻声细语可以在火势失控之前将其扑灭。 11.在双方都冷静下来之后,他们可以使用另一个解决冲突的关键策略:倾听。 12.倾听可以让双方相互理解。一个人应该描述他或她的观点,另一个人应该倾听,不要打断。 13.之后,听者可以问一些不具威胁性的问题来澄清说话者的立场。然后两人应该互换角色。 14.最后,学生需要考虑他们所听到的内容。这并不意味着试图找出对方的问题所在。 15.这意味着理解真正的问题是什么,以及双方都在努力实现什么。 16.例如,一个人可能会因为花生酱三明治而大喊大叫,因为一个人认为另一个人不愿意尝试新事物。 17.学生们需要问自己这样的问题:这是怎么开始的?我到底想要什么? 18.我在怕什么?随着问题变得越来越清晰,冲突往往会变得越来越小。即使没有,仔细的思考也能帮助双方找到一个共同的解决方案。 19.学校里总是会有冲突,但这并不意味着需要暴力。 20.据教育工作者社会责任组织(Educators for Social Responsibility)称,在亚特兰大的学生启动了一项冲突解决计划后,“64%的教师报告课堂上的身体冲突减少了;75%的教师报告说,学生的合作能力有所提高;92%的学生自我感觉更好。” 21.学会解决冲突可以帮助学生处理与朋友、老师、父母、老板和同事的关系。这样看来,解决冲突是一项基本的生活技能,应该在全国各地的学校教授。 |
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