第四课 Learn to see the packaging学会看包装 1) We have all had our shopping experiences. 我们都有过购物的经历。 2) How can buy a lot of knowledge in this. 怎样才能买到称心如意的商品，这里面可有不少学问。 3) Class to open a party, need to buy snacks, small prizes and classroom decoration items. Life committee member Wen Wenwen invited you to help. 班级要开联欢会，需要购买零食、小奖品和装饰教室的物品。生活委员雯雯邀请你来帮忙。 4) Use your experience and wisdom to complete your shopping successfully. 请运用你的经验和智慧，圆满完成购物任务。 5) Please take a closer look at both snacks, which can be purchased, which can not, 请仔细看一看，这两种零食，哪种可以购买，哪种不可以购买， 6) Why? 为什么？ The outer packaging of regular goods generally has the factory name and factory address, use instructions, production date and other contents, which is an important channel for us to understand the commodity information. 正规商品的外包装上一般都有厂名厂址、使用说明、生产日期等内容，这是我们了解商品信息的重要渠道。 Small label, large use小标签，大用途—— 1. Please choose one category of food, clothing, stationery, household appliances, drugs and other commodities to collect their commodity labels, outer packaging, instructions, etc. 请在食品、服装、文具、家用电器、药品等商品中任选一类，收集它们的商品标签、外包装、说明书等。 2. Compare, what similar products have common information. 比较一下，同类产品有哪些共同的信息。 3. Read carefully and complete the observation record list below. 仔细阅读并完成下面的观察记录表。 Observation观察记录表 1) The information that I have observed: 我观察到的信息： 2) Information I think to pay special attention to: 我觉得要特别关注的信息： 3) Because of this following: 因为： 1. Where have you ever seen such a sign? 你在哪里看到过这样的标志? 2. Do you know what these signs mean?你知道这些标志的含义吗? Avoid small shopping trouble避免购物小麻烦 1) In the shopping process, we can use some ways to avoid the trouble and disputes of shopping. 在购物过程中,我们可以通过一些方式来避免购物带来的麻烦和纠纷。 2) If you don't invoice it, I can give you something cheaper. 如果你不要发票我可以给你便宜点。 3) 在这里买便宜多了。 4) What problems should you pay attention to when shopping to avoid trouble and disputes? 为了避免出现麻烦和纠纷，在购物时应注意哪些问题? Tips小贴士 1. When buys food, see the production date and shelf life, and try to buy green, natural products. 购买食品时,看生产日期和保质期,尽量购买绿色、天然的产品。 2. If you buy the "three guarantees" card, you must keep the "three guarantees" card for repair and replacement购买商品时如有“三包”卡,一定要保存好“三包”卡以便维修和退换 3. When shopping, try to choose the products of regular manufacturers. 购物时,要尽量选择正规厂家的产品。 4. In short, we should pay attention to the product quality inspection certificate, trademark, production plant site, production date and period of validity. 总之,要注意产品有无质量检验合格证、商标、生产厂名址和生产日期、有效期。 5. Do you have anything else to remind you of it? 你还有什么要提醒大家的吗? Knowledge Window知识窗 1) The Law of the People's Republic of China on the Protection of Consumer Rights and Interests stipulates that consumers have the right to ask for invoices. 《中华人民共和国消费者权益保护法》规定,消费者有权索要发票。 2) Invoice is the consumer to replace goods, warranty goods, solve the disputes, ask for compensation voucher, is also an important tool for the national management of finance, collect taxes, therefore, we must ask for invoices when buying goods to accept services. 发票是消费者更换商品,保修商品,解决到纷,索要偿的凭证,也是国家管理财政,征收税款的重要工具,因此,购买物品接受服务时一定要索要发票。 Credit, sales volume, customer evaluation and other information are very important. Funds, time are very limited, there is the same suggestion that Wen Ding online shopping, and fast and make appropriate. 信用,销售量,客评价等信息都很重要。经费、时间都很有限,有同是建议雯定网购,又快捷又使宜。 What questions should online shopping follow? 网购该关注哪些问题呢? Share your experience -分享经验———— 1. Have you have online shopping? 你有网购的经历吗? 2. Do you know what problems you need to pay attention to in online shopping?你知道网购需要注意哪些问题吗? 3. Share it with the classmates. 和同学们分享一下吧。 4. To shop around. 要货比三家。 5. Refer to the customer evaluation. 要参考顾客评价。 Shopping on Civilization购物讲文明 1) We need to develop good shopping habits when shopping and be a civilized consumer. 我们在购物时需要培养良好的购物习惯,做一个文明消费者。 2) This is both a necessary code of conduct and a basic requirement of social morality. 这既是必要的行为规范,也是社会道德的基本要求。 Talk it说一说 1. Wenwen thinks the following habits of buying things are very bad. 雯雯觉得下面这些买东西的习惯非常不好。 1. Do you encounter these behaviors? 这些行为你遇到吗? 2. What other similar scenarios have you ever encountered? 你还遇到过哪些类似的情景? 3. When buying the fruit, pinch it around with your hand. 买水果时,用手乱捏。 4. Try multiple items not put back in place. 试用多个商品不放回原位。 5. Unpacking at will. 随意拆包装。 6. Seeing these actions, I feel like the [. ..] I would say that I [. ..] …看到这些行为，我的感觉是……我想说…… 1) Liu Xiaoming went to the store to buy pencil boxes. 刘晓明到商店买文具盒。 2) Standing in front of the stationery counter, he said to the assistant, "Ah, take me two pencil boxes."站在文具柜台前,他对营业员说:“哎,拿两个文具盒给我看看。” 3) After the salesperson brought it, he looked at and would tear the packaging film. 营业员拿来后,他看了一下,就要撕包装膜。 4) The salesperson quickly stopped: "this film can not be torn, the packaging tore down we can not sell."营业员赶紧阻止:“这个膜不能撕,包装撕坏了我们就没法卖了。” 5) Liu Xiaoming said: "Don't tear open how do I see the inside?"刘晓明说:“不撕开我怎么看到里面?” 6) The salesperson pointed to the shelf: " There are samples over there, you can look casually. Never demolish these two new ones."营业员指指货架:“那边有样品,你可以随便看。这两个新的就不要拆了。” 7) Liu Xiaoming retorted: "What if the new is bad?"刘晓明反驳:“要是新的是坏的呢?” 8) The salesperson said, " If you can get quality problems. But now you remove the package, and if you don 't, I can' t sell it again."营业员说:“如果有质量问题你可以拿来退换。不过,现在你把包装拆了,如果你不买,我就不好再卖了。” 9) Liu Xiaoming was very angry and threw the pencil box heavily on the counter: " If I pay for something, you should serve me and respect my requirements. What is your service attitude? I will not buy it anymore!"刘晓明很生气,把文具盒重重扔在柜台上:“我花钱买东西你们就该为我服务,尊重我的要求。你们这是什么服务态度?我不买了!” 10) Do you agree with Liu Xiaoming's approach and views, why? How to be a civilized customer. 你同意刘晓明的做法和观点吗，为什么?如何做一个文明顾客。 Language of civilized customers文明顾客的语言 1. "Help me get a pencil - box."“帮我拿个文具盒吧。” 2. "Thank you, aunt."“谢谢您,阿姨。” 3. Behaviour of Civilized customers文明顾客的行为 4. Unwanted goods are put back in place. 不需要的商品放回原位。 5. Take it lightly. 轻拿轻放。 Rights protection awareness should not be less维权意识不能少 In the process of shopping, if we encounter some violations of our rights and interests, we should have the awareness of safeguarding our rights and safeguard our legitimate rights and interests. 在购物过程中,如果遇到一些侵犯自己权益的行为，我们要有维权意识,维护自身合法权益。 Ideas for ——出主意—— 1) The purchase was finally over, and Wenwen looked a little unhappy. 采购终于结束了,雯雯看上去有点不开心。 2) What did she happen? 她遇到了什么事情呢? 3) What should you do if you encounter these things? 如果你遇到这些事情该怎样做呢? 4) "Yesterday I went to the supermarket to buy a small prize for the party. When the checkout came out, the alarm rang. The security guard said I had the unpaid goods and had to look through my bag. I had to show them my pocket and bag. .. and found that it was wrong with the alarm. “昨天我去超市买联欢会的小奖品。结账出来时警报突然响了,保安非说我夹带了没付款的商品,要翻看我的书包,我只好把口袋和书包都翻给他们看…后来发现是警报器出了问题。 5) After I got home, I found that a few new colored pens bought no water, got the super replacement, the other side said I opened the package can not return, really angry!"到家后,我发现新买的几支彩笔没水了,就拿到超退换,对方却说我拆开了包装就不能退换了,真气人!” 6) Forget it, show them a pocket bag is nothing, we are not afraid of shadow material. 算了,给他们看看口袋书包也没什么,咱们身正不怕影子料。 7) You should throw these bad color pens hard on the checkout table and quarrel with them because they are selling inferior products. Don't be afraid, I will accompany you to go! 你应该把这些坏了的彩笔狠狠的扔到结账台上，和他们吵，是他们贩卖劣质产品。不要怕，我陪你去! 8) Are these practices desirable? What do you think you should do? 这些做法可取吗?你觉得应该怎样做? Tips小贴士 1. Consumers have the right to personal and property not infringed, the business has no right to search the object into a backpack. 消费者有人身、财产不受侵害的权利,商家无权搜查客体成背包。 2. If consumers suffer personal damage to production due to buying, using goods or receiving services, they have the right to ask the operator to repair, replace, return goods, make up and compensate for the loss of ` apology, etc. 消费者因购买,使用商品或者接受服务受到人身产损害的,有权要求经营者修理、更换、退货、弥补损失`赔礼道歉等。 3. When encountering contradictions and problems when shopping, first of all should negotiate with business ` manufacturer to solve, negotiate failed, can complain to consumer association or industry and commerce administration department. 购物时遇到矛盾和问题，首先应与商家`厂家协商解决，协商未果，可以向消费者协会或工商管理部门投诉。 4. Shopping is the door university asked, a few points to remember购物是门大学问,几个要点该记 5. Qualified goods to buy, it is important to see the packaging合格商品才能买,看清包装很重要 6. Businesses should choose a good reputation, consumption don't forget to leave the invoice商家要选信誉好，消费别忘留发票 7. Shopping words and deeds must be civilized, pay respect and courtesy购物言行须文明，注意尊重和礼貌 8. Learn to negotiate and complain, rights protection awareness can not be less学会协商与投诉，维权意识不能少 9. Wenwen wrote down this shopping experience, let's read it together. 雯雯把这次购物的心得写下来，我们一起读读吧。 Knowledge Window知识窗 1) Business operators shall not insult or slander consumers, shall not check the body of consumers and the contents of the goods they carry, and shall not infringe on the personal freedom of consumers. 经营者不得对消费者进行海辱,谤,不得查消费者的身体及其携带的物品,不得侵犯消费者的人身自由。 2) Article 27 of the Law of the People's Republic of China on the Protection of Consumer Rights and Interests《中华人民共和国消费者权益保护法》第二十七条 3) Consumer Association Complaints Tel: 12315消费者协会投诉电话:12315 |
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